Support work is done well when the worker is supported too.
We roster fairly, pay under the SCHADS Award, invest in training, and back our staff when things get hard.
Work With Us
We believe that providing exceptional participant care starts with taking care of our team. We create a supportive, organized environment where you can build a meaningful career.
- Fair Rostering: Shifts built around consistent participant matches—not scattered, unpredictable travel across half the city.
- Flexible Positions: Casual, part-time, and full-time roles available to fit your lifestyle.
- SCHADS Award Compliance: Competitive pay rates, proper allowances, and penalty rates under the SCHADS Award.
- Ongoing Paid Training: Paid supervision, mandatory refresher courses, and continuous professional development.
- Direct Supervisory Support: A responsive management team and a supervisor who actually answers the phone when you need guidance.
- Inclusive Workplace Culture: A genuinely diverse, respectful, and welcoming team environment.
Current Opening: Community Support Worker
Provide direct support to NDIS participants across Melbourne to help them achieve their goals, build daily living skills, and engage with their local community—including personal care, community access, domestic assistance, travel, and skill-building.
What You’ll Do
- Person-Centred Support: Deliver individual support aligned directly with each participant’s NDIS plan, personal preferences, and goals.
- Daily Personal Assistance: Assist with essential personal care routines, hygiene, dressing, mobility transfers, and mealtime support.
- Domestic Household Upkeep: Support daily domestic tasks, including cooking nutritious meals, surface cleaning, vacuuming, and laundry.
- Community Engagement: Facilitate social outings, recreational activities, volunteering shifts, grocery shopping, and medical appointments.
- Skill Development: Encourage participant independence by guiding practical learning in communication, public transport travel, budgeting, and home management.
- Participant Transport: Provide safe, reliable transport in line with participant schedules and organizational safety policies.
- Progress Documentation: Maintain accurate daily progress notes, complete incident reports promptly, and keep communication logs updated.
Requirements & Qualifications
What You’ll Need
| Category | Requirement Details |
|---|---|
| Qualifications | Certificate III or higher in Individual Support, Disability, Aged Care, or Community Services (or actively studying toward one). |
| Experience | Proven background supporting individuals with disability or complex care needs in community settings. |
| Licensing & Vehicle | Current Australian Driver’s Licence with access to a safe, reliable, and fully insured vehicle. |
| Safety Credentials | Current First Aid & CPR certifications. |
| Screening Checks | Active NDIS Worker Screening Check and Working with Children Check (WWCC). |
| Health Compliance | Up-to-date COVID-19 vaccination status per public health requirements. |
| Core Skills | Strong communication capabilities, active listening, empathy, and the ability to work autonomously. |
Nice to Have
- Specialized training or experience in manual handling, high-intensity care, mental health support, or positive behavior management.
- Prior experience working alongside Culturally and Linguistically Diverse (CALD), LGBTIQ+, or Aboriginal and Torres Strait Islander communities.
- Solid understanding of the NDIS Practice Standards and Active Support methodology.
Ready to Join Our Team?
Submit your application today to start making a direct difference in your local community.
We review applications promptly and will contact shortlisted candidates within two business days.
